The System
Extracts Knowledge from Employees
- The AI Coach engages employees one-on-one, asking contextual questions about their tasks, expertise, and workflows.
- It detects unstructured knowledge that typically remains trapped in emails, chats, or people’s minds
- Captures real-time process improvements, frontline innovations, and best practices.
Automatically Updates the Organisation’s Knowledge Base
- Seamlessly integrates with wikis (e.g., Confluence, Notion, SharePoint, Guru).
- Converts tacit knowledge into structured documentation.
- Uses AI summarization and tagging to make the knowledge searchable.
Enhances Search & Retrieval for Employees
- Employees can ask the AI Coach questions and receive instant, context-aware answers based on updated company knowledge.
- Works within Microsoft Teams, Slack, and enterprise search engines.
- Reduces the time spent searching for information, increasing productivity.
Identifies Knowledge Gaps & Expertise Bottlenecks
- AI analyzes which critical areas lack documentation.
- Suggests knowledge creation topics based on employee queries.
- Identifies internal subject-matter experts (SMEs) for knowledge validation